Whatsapp integration with Microsoft Teams

All communication centralized in one system

By integrating the official WhatsApp for Business solution into Microsoft Teams, you receive a phonenumber that your customers can use for WhatsApp messaging. This can even be your existing business phone number. The incoming messages are delivered to a channel within Microsoft Teams, accessible and assignable to any channel member. This allows your agents to respond quickly to messages, regardless of their location. ROGER365.io makes it possible to share location, documents and images, assign agents, send a 'Meet Now' invitation to directly videocall with the customer and give direct insights in the available customer information.